1. Introduction

Where's My Art? ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our art theft detection and DMCA takedown service ("Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with these practices, please do not use the Service.

2. Information We Collect

Account Information

When you create an account, we collect:

Email address
Name (optional)
Profile picture (if provided via social login)
Authentication credentials (encrypted)

Artwork and Content

When you use our Service, we collect:

Artwork images you upload for protection
Metadata associated with your uploads (file names, dimensions, upload dates)
Search history and results
DMCA notices you create or send through our platform

Payment Information

When you subscribe to a paid plan, our payment processor collects billing information including credit card details. We do not store complete payment card information on our servers. We only receive confirmation of successful payments and subscription status.

Usage Data

We automatically collect:

IP address and approximate location
Browser type and version
Device information
Pages visited and features used
Date and time of access

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process artwork uploads and perform reverse image searches
Generate and send DMCA takedown notices on your behalf
Process payments and manage subscriptions
Send you service-related communications (account updates, security alerts)
Send promotional communications (with your consent, which you can withdraw)
Respond to your inquiries and support requests
Detect and prevent fraud, abuse, and security issues
Comply with legal obligations

4. Third-Party Service Providers

We share your information with third-party service providers who assist us in operating the Service. These providers are contractually obligated to protect your data and use it only for the purposes we specify:

Payment Processor: Handles subscription billing and payment card processing. They receive your billing information but we do not have access to your complete payment card details.
Authentication Providers: If you sign in using social login (Google, Discord, etc.), these providers share your basic profile information with us according to their privacy policies.
Cloud Infrastructure: Our servers and file storage are hosted by reputable cloud service providers with strong security practices.
Image Search Services: We use third-party services to perform reverse image searches to find potential unauthorized uses of your artwork.
Email Service: We use a third-party email provider to send transactional and marketing communications.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. Specifically:

Account data is retained until you delete your account
Uploaded artwork is retained until you delete it or your account
Search history is retained for 12 months
DMCA records are retained for 3 years for legal compliance
Payment records are retained as required by tax and accounting laws

After account deletion, we may retain certain information as required by law or for legitimate business purposes (fraud prevention, legal compliance).

6. Data Security

We implement industry-standard security measures to protect your information:

All data transmitted between your browser and our servers is encrypted using TLS/SSL
Passwords are hashed using strong one-way encryption
Sensitive data is encrypted at rest
Access to user data is restricted to authorized personnel
Regular security audits and monitoring

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Portability: Request your data in a machine-readable format
Objection: Object to certain types of processing
Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at privacy@wheresmyart.com. We will respond within 30 days.

8. Cookies and Tracking

We use cookies and similar technologies to:

Essential Cookies: Required for authentication and security
Preference Cookies: Remember your settings and preferences
Analytics: Understand how users interact with our Service

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. By using the Service, you consent to such transfers.

We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

Right to know what personal information we collect and how it is used
Right to delete your personal information
Right to opt-out of the sale of personal information (we do not sell your data)
Right to non-discrimination for exercising your privacy rights

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on the Service. Your continued use of the Service after such notification constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@wheresmyart.com